Privacy Policy
Last updated: January 2025
1. Introduction
TrySnap ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
We believe in transparency and keeping things simple. TrySnap is designed with privacy in mind - we collect only what's necessary to make the app work.
2. Information We Collect
Account Information
- Apple ID: Used for secure authentication via Sign in with Apple
- Display Name: The name you choose to show to friends
- Email: Only if you choose to share it (optional)
Content You Create
- Snaps: Images you create and share with friends
- Groups: Names of groups you create
Technical Information
- Device Tokens: Required for push notifications
- Widget Tokens: Required for Home Screen widget updates
Newsletter Subscription
- Email Address: If you subscribe to our newsletter (e.g., to be notified when TrySnap is available on Android), we collect your email address
- Platform Preference: Which platform you're interested in (Android, iOS, etc.)
3. How We Use Your Information
We use your information only to:
- Provide and maintain the TrySnap service
- Send push notifications when friends send you snaps
- Update your Home Screen widget with new snaps
- Allow you to connect with friends
- Newsletter: Send you updates about TrySnap (e.g., Android availability) if you subscribed
4. Data Storage
Your snaps are stored on our servers only for as long as needed. You have full control over your content.
- Images are stored securely on our servers
- You can delete your snaps at any time - they're permanently removed
- When you delete a message, it's gone forever
- Deleting your account removes all your data from our servers
Newsletter Data
- Newsletter email addresses are stored until you unsubscribe
- To unsubscribe, contact us at support@trysnap.app
- We do not share newsletter emails with third parties
5. What We Don't Collect
6. In-App Purchases
TrySnap offers a free tier with basic features. For unlimited messages and groups, you can subscribe to TrySnap Pro:
- Weekly subscription: Billed weekly through the App Store
- Yearly subscription: Billed annually through the App Store
All payments are processed securely by Apple. We never see or store your payment information.
7. Third-Party Services
We use only essential third-party services:
- Apple Sign In: For secure authentication
- Apple Push Notification service (APNs): For sending notifications
- App Store: For in-app purchases
8. Your Rights
You have the right to:
- Access your data: View all information we have about you
- Delete your data: Remove your account and all associated data
- Export your data: Request a copy of your data
To exercise these rights, use the settings in the app or contact us at support@trysnap.app.
9. Children's Privacy
TrySnap is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by other means. Your continued use of TrySnap after changes constitutes acceptance of the updated policy.
11. Data Controller (GDPR)
In accordance with the General Data Protection Regulation (GDPR), the data controller responsible for your personal data is:
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@trysnap.app